Privacy Policy

Privacy Policy for Systemfix Ltd

Effective Date: The 1st of February 2024

1. Introduction

Welcome to Systemfix Ltd. We are committed to protecting the privacy and security of our visitors and clients. This Privacy Policy outlines the types of information we collect from you, how we use it, your rights regarding your personal information, and how we protect it.

2. Information Collection

We collect information to provide better services to all our users. The types of personal information we collect include:

• Contact Information: Such as your name, email address, and telephone number, which you provide when submitting inquiries or requesting quotes.

• Project Details: Specifics about the CNC machining projects you are interested in, including CAD models and drawings.

• Technical Information: Information on how you access and use our website, including through cookies, which may collect data such as your IP address and browser type.

3. Use of Information

Your information is used to:

• Provide and improve our CNC machining services.

• Respond to your inquiries and requests.

• Update you on the status of your projects.

• Conduct internal research and development.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only under the following circumstances:

• With service providers who assist us in offering our services, under confidentiality agreements.

• If required by law, such as to comply with a subpoena or similar legal process.

• In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is entirely secure or error-free.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict our processing of your information.

• Request that we provide your data in a portable format to you or another organization.

7. Cookies Policy

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie settings through your browser.

8. Third-Party Data Processors

We partner with selected third-party vendors to improve our services. These partners may have access to or process your personal data as part of the services they offer to us, including email hosting, project management through Asana, document storage on Google Drive, and other operational tools. Our third-party partners comply with GDPR and are prohibited from using your personal data for their purposes, processing your personal data solely in accordance with our instructions.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:

Systemfix Ltd

Unit 6 Dutton Farm

Iver

SL0 0AY

Buckinghamshire

UK

01753324294

info@systemfix.co.uk.